This Medical Disclaimer explains the limits of what Dulce can do for you. Please read it carefully: using the app means you understand and accept everything described here.
Dulce is not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease, or to make treatment decisions. It does not replace your glucose meter, your continuous glucose monitor (CGM), or the judgment of your healthcare team.
1. What Dulce is — and isn't
Dulce is a companion app that displaysthe glucose readings your monitoring system already produces (Abbott's LibreLinkUp, Dexcom, or your personal Nightscout instance). Its job is to present that information in a convenient, readable way. Dulce does not measure glucose, does not make sensors, and does not control any medical device.
The official, authoritative source of your data is always your CGM manufacturer's own app and that system's safety alerts. If Dulce and the manufacturer's app show something different, the manufacturer's app takes precedence.
2. Don't make medical decisions on Dulce alone
Do not adjust your insulin, medication, food, or physical activity based solely on what you see in Dulce. Any decision about your treatment should follow the guidance of your doctor or healthcare team and use the tools they have prescribed for you.
3. Always confirm with a fingerstick
Before acting on a high or low reading — and especially when what you see doesn't match how you feel — confirm your glucose with a fingerstick (blood glucose meter). The values shown in Dulce come from an interstitial sensor and can differ from your actual blood glucose, particularly when it is changing quickly.
4. Alerts are not guaranteed
Dulce is not a safety alarm system. Notifications may be delayed or fail to arrive for reasons outside our control: a phone that is off, silenced, out of battery, or offline; disabled notification permissions; the operating system throttling the app in the background; or an outage at your CGM provider. Do not rely on Dulce to warn you of a low or high. Keep the alarms on your official CGM system enabled.
5. Data accuracy and delay
Data may appear delayed, incomplete, or out of date because of network latency, sync intervals, or the state of third-party servers. When a reading is old, Dulce tries to indicate it, but no timestamp replaces a direct check. Treat every value as a reference, not a real-time clinical measurement.
6. No predictions, no dose calculations
Dulce displays data passively. It does not predict where your glucose is heading, does not calculate insulin or carbohydrate doses, and does not offer clinical advice. If we add features like these in the future, they will come with the appropriate information and warnings.
7. Emergencies
Dulce does not handle emergencies. If you suspect a severe low or high, or face any medical emergency, follow your treatment plan and contact emergency services (112 in Spain, 911 in the U.S.) or your healthcare professional.
8. Talk to your healthcare team
The information in this app is provided for general informational purposes only and is not medical advice. Speak with your doctor or diabetes educator before changing any part of your treatment and for any questions about your health.
9. Third-party data
Dulce depends on third-party services (Abbott / LibreLinkUp, Dexcom, Nightscout, Apple Health) to obtain your data. We do not control the availability, accuracy, or continuity of those services, and we are not responsible for outages or errors originating in them.
10. Acceptance
By using Dulce you confirm that you have read and understood this Medical Disclaimer and that you take responsibility for managing your diabetes with authorized tools and the support of your healthcare team. If you do not agree, please do not use the app.
For any questions about this disclaimer, email us at hola@dulceglucosa.com.